Before the year of support included with a purchase of the VAST Platform (VA Smalltalk) lapses, we recommend purchasing a yearly support plan license. It helps ensure that your mission-critical systems are kept up-to-date and running smoothly.
Continuous software updates and technical support provide:
|Engineer-Staffed Technical Support There's no outsourced support at Instantiations. Get supported directly by the engineers developing and maintaining VAST.||✓||✓|
|Software Updates Major version updates, new features, and bug fixes||✓||✓|
|Early Customer Access Program (ECAP) Access pre-release versions of VAST: Check out new features and provide feedback before the next release||✓||✓|
Automatic Support Queue Elevation ?
3rd Party Technical Support ?
|Discounted Rates for Custom Development and Consulting & Training||—||✓|
|Support Coverage||Monday through Friday 9am to 6pm, US eastern time||Expanded Days/Hours |
|Plan Pricing||$2365 renewal per year ||Call or Email for Pricing|